PCMag Review: Intermedia Unite Business VoIP Pricing, Features, and Testing
PCMag reviewed Intermedia Unite, highlighting its intuitive cross-platform interface, crisp call audio, and built-in AI call transcription and sentiment tracking. Standard plans start at $27.99 per user monthly for Unite Pro and $32.99 for Enterprise, featuring generous SMS limits, encrypted video meetings, and international calling across 34 nations. However, the reviewer cautions that Intermedia offers no free trials, charges add-on fees for main-line company texting, and provides fewer overall app integrations than rivals like RingCentral RingEX.
Published on Savlume: · Content updated: · Source published:
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AI brief
From the source report
Intermedia Unite Pro may be worth considering for a small or midsize business seeking calling, messaging, video meetings, and administrative tools in one service. PCMag’s reviewer reported clear calls and video during testing, and the plan includes unlimited domestic and international calling; compare its per-user monthly price with your business’s needs before contacting sales.
Best suited for Small to midsize businesses seeking a unified business communication service with calling, video meetings, messaging, and integrations.
Highlights
The Pro plan includes unlimited domestic and international calling, which may suit businesses with regular calling needs across those destinations.
Video meetings support up to 100 participants, and the plan includes AI-enabled meeting features such as summaries and action items.
The source says Pro includes 50GB of storage per user and integrations with Outlook, Google Workspace, Slack, and several CRMs.
PCMag’s reviewer reported crisp phone calls and clear, smooth video during testing.
Before you buy
The source says neither the Pro nor Enterprise plan has a trial.
Signup typically requires consulting a sales agent and providing business information.
The reviewer found RingCentral RingEX offers more integrations and Zoom Phone is more cost-effective.
Product facts & conditions
Model / variant
Pro plan
Written by AI from the source report, not a hands-on test. Read source ↗
PCMag rated Intermedia Unite 4.5, calling it an Editors’ Choice winner for usability, communication features, and straightforward pricing; the reviewer also noted that RingCentral RingEX offers more integrations and Zoom Phone is more cost-effective.
Who it may suit Small to midsize businesses seeking business calling, video conferencing, messaging, file syncing, and administrative tools in one service.
What the source liked
The reviewer reported crisp calls and clear, smooth video during testing.
The reviewer found the apps easy to use and the contact import process simple.
The service includes call routing and administration features, with the reviewer describing setup as quick and straightforward.
Trade-offs & limitations
The reviewer said RingCentral RingEX offers many more integration options.
The reviewer found RingEX meeting summaries more extensive during testing.
The source says neither main plan offers a trial.
Source testing context The reviewer says they tested the Pro plan, both desktop apps, the iPhone app, and the web experience.
Questions this review helps answer
What does the source say the Pro plan costs?
The source reports $27.99 per user per month.
How many participants can join a Pro video meeting?
The source says Pro meetings support up to 100 participants.
Can businesses try the plans before signing up?
The source says neither the Pro nor Enterprise plan has a trial.
At a glance
Product
Intermedia Unite
Model / variant
Pro plan
Sold by
Intermedia
Price comparison
The source says RingCentral RingEX starts at $20 per user per month, billed annually, and Zoom Phone charges $16 per user per month, billed annually. These are source-reported plan comparisons, not evidence of typical selling prices.
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